Cigna Claims Processor Associate 1/22 Start date in Chattanooga, Tennessee


Summary of position:

This position is responsible for ensuring health claims are paid accurately and timely for healthcare providers and policy holders while protecting the confidentiality of our customers’ personal health information. Team members will be held accountable for meeting minimum quality and production standards.


•Examines and processes claims; determine whether to pend, deny or pay claims within policies.

•Independent use of claim analyses tools for desk management.

•Follows established departmental policies and procedures, operating memos and corporate policies to resolve claims and claims issues.

•Follow processes and work independently to ensure ability to meet or exceed Key Performance Indicators (attainment and/or productivity targets) aligned with specific function/application.

•Adapt to and positively influence change by accepting feedback and capitalizing upon opportunities to continuously improve.


•Computer Proficient

•High School diploma or GED equivalent required.

•Experience with claims and insurance concepts preferred.

•Demonstrated verbal and written communication skills; ability to communicate in a clear, concise and timely manner.

•Demonstrated commitment to meeting expectations of internal and external customers.

Primary Location: Chattanooga-Tennessee

Work Locations: 7555 Goodwin Road Chattanooga 37421

Job: Bus Ops--Claims

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel: No

Job Posting: Nov 12, 2018, 3:30:20 PM

Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. Need an accommodation? Email: