Cigna Data Analyst, Global Customer Value Management (1-year contract) in Kowloon, Hong Kong

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Objective:

To sustain company’s growth business needs on big data analytics and machine learning area, we are seeking high calibre candidates to join a centralized analytics team in Hong Kong to provide the solution across different business units, new employees can expect to have greater impact on analytics related projects and be given responsibility from day one.

This position under Customer Value Management (CVM) department is based in Hong Kong with possibility of short term overseas assignments according to business needs.

Job Description:

  • You will work among a small highly motivated, multi-disciplinary team to invent & develop IP/Algorithms that tackles high impact business problems faced by healthcare and insurance industries. The IP you build will consume huge amounts of data, employ the latest advances in computer science, supported by internal and external infrastructure, to discover valuable insights.

  • You will interact with marketing, healthcare and insurance experts to deeply understand the business questions and then creatively apply your knowledge of expertise to structure the problems into data/machine learning/AI-powered solutions. This may include developing machine learning algorithms and mining alternative datasets.

  • You need to be out-of-box thinker with a passion to solve problems through applying your skills in BIG DATA to transform the industry.

  • You need to have leadership in your project as a self-starter, creative and works efficiently to present and communicate ideas in a concise manner. Actively engages the team to develop plans and resolve issues through collaboration, to build enduring partnership within and outside the team.


  • Master degree or above in CS, Operational research, Engineering, Statistics or in a highly quantitative field. PhD preferred.

  • Use statistical modelling, data mining and machine learning techniques to develop algorithms for business problems

  • Experience in machine learning and deep learning platforms such as SK-learn/TensorFlow/Keras etc.

  • Experience processing and mining large scale unstructured bid data sets on Hadoop/Sparks/MogoDB

  • Familiar with cloud platforms such as AWS or Google Cloud

  • In-depth knowledge in NLP or/and Machine learning, especially deep learning

  • Provide bespoke and actionable methodologies to business stakeholders, and collaborate with the team and other departments for implementation

*For external candidates, only candidates' direct applications are accepted*

Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status.

We’re a global health service company dedicated to helping people improve their health, well-being and sense of security. We offer an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products that serve over 95 million customers around the world. When you work with us, you’ll enjoy a different kind of career - you’ll make a difference, learn a ton, and change the way people think about health insurance. To see our culture in action, search #TeamCigna on Twitter or Instagram.