Cigna Senior Business Analyst in Kowloon, Hong Kong

Description:

The incumbent will take up dual responsibilities as Senior Business Analyst and Project Manager to ensure assigned projects are delivered with agreed timeline, scopes, quality and budget.

Key Responsibilities:

In a “Senior Business Analyst” capacity:

  • Manage business requirements gathering, analysis and documentation. Bridge business users and IT teams to ensure business requirements well address business needs and validate technical solution and/or processes fulfilling business needs
  • Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business needs
  • Work closely with business users and IT team to drive user testing exercise includes UAT preparation such as test scenario, test plan, test cases Perform pre-UAT QC cycles and manage UAT exercises
  • Support impact option analysis to address issues, risks, dependencies and changes requests etc. for Sponsor/Management decision
  • Coach and educate BA/project team members/business users to uplift project delivery effectiveness
  • Be Center of Excellence (COE) to conduct train-the-trainer to project team members/business users and Change Delivery team to ensure key business knowledges are well documented and leveraged amongst the OrganizationIn a “Project Manager” capacity:
  • Manage end to end delivery of projects/change initiatives in accordance with the Project Governance, Methodologies and Framework
  • Facilitate Sponsor/Management to define business case, quality measurement plan and benefit realization plan (e.g. objectives, benefits, quality criteria, key success factors etc.),
  • Develop and manage Project Management Plan (including scopes, timeline, resources, costs, risk and issues, interdependencies, assumptions etc.)
  • Develop and manage project communication, change management and stakeholder engagement plans
  • Identify and formulate solution to address issues, risks, dependencies and changes requests etc. that require escalation to Sponsor/Management decision
  • Develop and implement project governance structure e.g. Steering Committees, project team, escalation point etc.
  • Identify and agree end to end roles & responsibilities for coordinating various workstreams to achieve defined outcomes
  • Develop and coach project team members to meet deliverables in accordance to enterprise governance methodology
  • Conduct project closure after project launch to document lesson learnt and agree BAU handover

Qualifications:

  • Desired business or relevant tertiary qualifications with more than 5 years’ hands-on experience in business analysis with some project management exposure in insurance/financial industry
  • Proven track record in hands on end to end scoping, feasibility study, business analysis, QA & testing under multinational, complex and matrix organizational environment
  • Ability to work independently in high pressured, timeline driven environment
  • Good communication, presentation and influencing skills
  • Strong analytic, problem solving, planning & implementation skills
  • Energetic with “can-do” attitude
  • Professional certification in Business Analyst and/or Project management is preferable

Primary Location: Kowloon-Hong Kong

Work Locations: 100 How Ming Street, Kwun Tong AXA Tower, Landmark East Kowloon

Job: IT--App Dev & Management

Schedule: Regular

Shift: Standard

Employee Status: Individual Contributor

Job Type: Full-time

Job Level: Day Job

Travel:

Job Posting: Apr 13, 2018, 4:42:31 AM