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Role is open for a Risk and Control Advisor within International Health Technology. This is a critical role as the Risk and Control team look to strengthen its support for the Technology teams across Europe, North America, Middle East, and Asia.

The Operational Risk Advisor core activities consist of:

Develop, maintain, and update risk and control framework:

• Development of risk and control assessment to include inherent risk, control assessment, residual risk, and the overall risk exposure against risk appetite, including risk identification, scoring, and measurement

• Adherence to Cigna's Risk Framework

• Adherence to policy, procedure, and process across BAU and project change

Risk Control & Mitigation:

• Identification of required controls and assessment of effectiveness with technology partners, correlating input from Audit Findings, Internal Loss Data Collection & Analysis, External Data Collection & Analysis, Risk Control Self Assessments, Business Process Mapping, KPIs & KRIs, Scenario Analysis, and Quantified Measurement & Comparative Analysis

• Innovate and enhance the effectiveness of the Internal Controls programme by reviewing the control environment, risk assessment process, control activities, information and communication and monitoring activities

• Assess operational risk response strategies

• Validate risk transfer options

End to end ownership of the IT Operational framework

• Risk Forum, including reporting, collation of MI and relevant escalations to second and third lines of defence; including escalation where warranted

• Maintenance of the IT Operational Risk Register

• Development of an end-to-end risk and control assessment to include inherent risk, control assessment, residual risk, and the overall risk exposure against risk appetite

• Represent IT at other Cigna Risk Forums (where applicable)

Relationship building of Operational Risk & Control across the IM Technology function covering all regions and global services:

• Work with stakeholders to undertake risk assessment activity including identification, management and reporting of risks, issues, incidents, and controls

• Assist stakeholders with root cause analysis activities

• Support stakeholders in regular audit and assurance testing

• Host monthly IM Technology Risk Forums / Committees including data and reporting input / output

Risk monitoring & reporting:

• Implement a process to regularly monitoring operational risk profiles and material exposure to losses

• Provide appropriate reporting mechanisms to the relevant board(s), senior management, and the business lines

Support management of open audit / assurance and security gaps:

• Support the remediation and closure processes, seeking expert guidance where needed and escalating issues if required

• Maintain reports capturing web vulnerability volume and data attributes

• Support in remediation plans and liaise with key stakeholders to facilitate, including but not limited to: Local and Enterprise level International Technology Application and Infrastructure teams, Cigna Information Protection, and external parties

Key skills - essential to have:

• Fluent in English

• Establishment and Management of Controls Framework Experience

• Minimum 5 years' experience in operational technology risk management

• Minimum 3 years' experience in operational risk

• Effective communication and presentation skills

• Strong technical skills: Excel, ppt, SharePoint / SharePoint online

• Collaborator

Key skills - good to have:

• Understanding and awareness of cyber security concepts

• Process mapping including delivery of documentation, identification of process improvements, identification, definition and mapping of process controls

• Agile methodologies

• Problem solving

• Tableau

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.