Cigna National Accounts Business Readiness Manager in Pittsburgh, Pennsylvania
National Accounts Business Readiness Manager Position Description
The National Accounts Business Readiness Manager partners with critical stakeholders (business leaders, HR Generalists, Centers of Excellence, outside consultants) to enable our field team to execute on the national accounts enterprise business strategies through the creation, application, and maximization of tools, processes, talent development strategies and learning solutions. Specific responsibilities include:
Providing Business readiness consulting services to National Accounts business leaders through collaboration with leaders, HRG’s, COE’s, subject matter experts and thought leaders to develop a unified and holistic approach to business readiness in the National Segment.
Partner on the creation of a business readiness strategy and execution plan in alignment with the business strategy – ensuring process/tools and learning solutions are aligned with the optimal performance of the team.
Diagnosing root cause performance, process, and knowledge gaps via ongoing consulting / needs assessment and day to day interaction with the field team.
Identify efficiencies, collaboration opportunities, and strategic opportunities to improve overall effectiveness of the team.
Ensuring effective application of solutions and capabilities in the context of the business strategy to create the most value and impact at the business level.
Provide a means and process for measurement of current levels of readiness
Determine and implement measurement of success criteria and business impact.
Required Experience, Expertise, and Performance Characteristics
3-5 years business experience working in a large, global organization (5 in a Business Readiness, Talent Development or Consulting role)
Bachelor's degree or equivalent required, advanced degree a plus
Experience supporting a highly technical, skilled sales force
Advanced consulting skills, with a proven ability to be effective in a highly matrixed environment
Experience in coordinating global projects and vendor integration
Demonstrated experience creating engaging and immersive business simulations for development purposes.
Excellent strategic, conceptual, and critical thinking skills
Demonstrated prowess in negotiating and influencing
Proven analytical capability in conducting performance analysis
Demonstrated change management skills
Promoter of collaboration, relationship building, teaming, constructive confrontation and innovation
Highly evolved communicator who is action oriented, creative, and courageous
Primary Location: Bloomfield-Connecticut
Other Locations: United States-Arizona-Phoenix, United States-Texas-Denison, United States-Pennsylvania-Pittsburgh, United States-Pennsylvania-Philadelphia, United States-Pennsylvania-Scranton
Work Locations: 900 Cottage Grove Road Wilde Bloomfield 06152
Job: Bus Ops--Bus Proces & Proj Mgt
Employee Status: Individual Contributor
Job Type: Full-time
Job Level: Day Job
Travel: Yes, 25 % of the Time
Job Posting: Oct 17, 2018, 2:02:59 PM
Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status. Need an accommodation? Email: SeeYourself@cigna.com