Job Information
The Cigna Group Quality Review Clerk - Express Scripts in St. Louis, Missouri
Quality Review Clerk is responsible for quality monitoring within Fulfillment Pharmacy operations, which will include opening and inspecting packages for accurate paperwork and product. In addition, the Inspector will be responsible for validating the accuracy of Kirby Counting tools by conducting tests on each tool to validate accuracy of counts. Information will be entered into a database for trending and service improvement initiatives.
Shift: Wednesday - Saturday 5:00 AM to 3:30 PM
Sunday - Wednesday 5:00 AM to 3:30 PM
Note: This role is Worksite dependent and can only be performed onsite.
ESSENTIAL FUNCTIONS:
Quality Review Clerk will be expected to inspect packages to ensure accurate paperwork and product to ensure compliance.
Reporting results to Pharmacy Operations and the Quality Manager.
Conduct an inspection of each Kirby Lester counting tool to ensure each tool is counting properly on a quarterly basis, clean machines as necessary to ensure accurate operation. Notify Operations Management when an issue is identified.
Quality Review Clerk will be responsible for ensuring adherence to client contracting as it relates to performing internal auditing and quality improvement by ensuring that the proper number of inspections get completed each quarter on time as required.
At needed times you will be responsible for packing out orders in all value streams.
At needed times you will be responsible for helping sort pallets of cases in the warehouse.
QUALIFICATIONS:
High School Diploma or GED required.
0-1 years of experience
Knowledge of PBM industry and pharmacy operations preferred.
Detail oriented with excellent organizational skills. Ability to work and finish within deadline requirements.
Flexibility to adapt in a changing environment.
Ability to work individually and within a team dynamic.
May be required to work a weekend or alternate shift.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.