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Cigna Account Executive - Express Scripts in Virtual, New Jersey

POSITION SUMMARY

The Account Executive manages the relationship with existing groups and commercial clients. This position is the owner of the client relationship, development of long term account strategy and lead in meeting client immediate needs. The Account Executive is responsible for identifying upsell and expansion opportunities, and incorporating into annual strategic plan as well as client retention, achieving corporate strategic goals relative to client base and overall customer satisfaction. The Account Executive should have strong relationship building skills, a drive to exceed solution sales targets, an ability to deliver results in a fast paced environment, and a passion for serving clients and their members.

ESSENTIAL FUNCTIONS

  • Manage and strengthen client relationships and ensure satisfaction levels are met.

  • Responsible for client renewals, up sells and expansions and for meeting client retention targets.

  • Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.

  • Special projects and tasks forces as assigned.

  • Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary.

  • Delivery of annual review of plan performance with client.

  • Serve as account strategist for assigned accounts both internally and externally.

  • Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth.

  • Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed.

  • Serves as the face of Express Scripts with ongoing communication to the client as necessary to maintain and grow relationship thereby, ensuring client retention.

QUALIFICATIONS

  • Bachelor’s degree in related field or at least 5 years of relevant experience

  • Pharmacy degree or MBA preferred but not required

  • Strong PC skills including Microsoft Word, Excel, and PowerPoint; Working knowledge of financials.

  • Strong Project management skills.

  • Superior verbal and written communication and presentation skills.

  • Ability to negotiate, lead others, organize, analyze and interpret information.

  • Ability to travel as needed to meet goals up to 25%

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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